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Periodic inspections - laser cutter service

You want fewer unplanned stoppages and a clear view of what needs replacing. We agree the scope based on the machine data and a description of the situation before any work starts.

  • Remote diagnostics
  • On-site service
  • Support for many control systems

Request a call from our service team

Describe the machine and the symptoms. We agree the scope before work starts.

We work with cutting heads and control systems from

  • BOCHU
  • Friendess
  • Precitec
  • Raytools
  • Au3tech
  • WSX
  • OSPRI
  • Service for laser cutters
  • CNC machine service
  • Industrial automation
  • Compressor service
  • Printing for industry
Pomiary w szafie sterowniczej wycinarki laserowej
Data firstmodel, scope and available documentation

The situation

You want to reduce unplanned downtime and know what needs replacing.

For maintenance, the technical scope of work matters. The person responsible for production needs to know what can be planned and what the next steps are.

When you submit a request, give the machine model, how it currently works and the result you expect. Gather any photos and documentation you have. This lets us determine what work and materials are needed.

Service scope

What we do, typical situations and what you get

What we do

  • Condition assessment of wear parts
  • Check of machine systems
  • Check of the optics and cutting head
  • Check of operating parameters
  • List of recommendations after the inspection

When to contact us

  • You want to reduce unplanned downtime and know what needs replacing.
  • Planned change in how the machine operates
  • Need to agree further action

What you get

  • Information on the cause and scope of work
  • Scope presented before work begins
  • Description of the work carried out
  • Recommendations for further use
  • One contact throughout the job

What you get

Planned downtime instead of a breakdown

Timing that fits production

We schedule the inspection in the window that least affects your plan, not when the machine stops on its own.

Condition of optics and head in writing

You know which parts need replacing now and which can be ordered at the next opportunity.

Backup of machine parameters

We back up the parameters and settings so that, if the control system fails, you can get back to work quickly.

How we work together

How the work is carried out

  1. Reporting the problem

    You send us the machine model, symptoms and error code via the form or by phone.

  2. Initial assessment

    We assess whether the problem can be solved remotely and what further data is needed.

  3. Diagnosis and scope of work

    We identify the cause, the recommended action and the parts to be repaired or replaced.

  4. Execution and testing

    We carry out the work and check the machine before handing it back to production.

  5. Machine handover and recommendations

    We describe what was done and what is worth planning to reduce further downtime.

Contact

Talk directly to our service team

Describe the machine, the symptoms and the error code. Mateusz will get back to you with the data needed to start diagnostics.

Write to our service team