CNC controls - CNC machine service

The control system raises alarms or is difficult for the operator to use. We agree the scope based on the machine data and a description of the situation before any work starts.

Report a breakdown Call our service team+48 669 222 682

Remote diagnostics
On-site service
Support for many control systems

Request a call from our service team

Describe the machine and the symptoms. We agree the scope before work starts.

We work on machines with controls from

Service for laser cutters
CNC machine service
Industrial automation
Compressor service
Printing for industry

Data firstmodel, scope and available documentation

The situation

The control system raises alarms or is difficult for the operator to use.

For maintenance, the technical scope of work matters. The person responsible for production needs to know what can be planned and what the next steps are.

When you submit a request, give the machine model, how it currently works and the result you expect. Gather any photos and documentation you have. This lets us determine what work and materials are needed.

Report a breakdown

Service scope

What we do, typical situations and what you get

What we do

Control diagnostics
Analysis of alarms and parameters
Communication check
Translation of alarms and cycles
Verification of operation after changes

When to contact us

The control system raises alarms or is difficult for the operator to use.
Planned change in how the machine operates
Need to agree further action

What you get

Information on the cause and scope of work
Scope presented before work begins
Description of the work carried out
Recommendations for further use
One contact throughout the job

What you get

A control system that stops surprising you

Analysis of alarms and parameters

We check the alarm history and machine parameters to find the cause, not just clear the message.

Communication and backups

We check the connections and back up the control data before anything is changed.

Operation the operator understands

We translate alarms and cycles so the operator knows what a message means and how to respond.

How we work together

How the work is carried out

Reporting the problem
You send us the machine model, symptoms and error code via the form or by phone.
Initial assessment
We assess whether the problem can be solved remotely and what further data is needed.
Diagnosis and scope of work
We identify the cause, the recommended action and the parts to be repaired or replaced.
Execution and testing
We carry out the work and check the machine before handing it back to production.
Machine handover and recommendations
We describe what was done and what is worth planning to reduce further downtime.

Knowledge base