Consumables - laser cutter service

You need nozzles, optics and parts that wear during normal operation. We agree the scope based on the machine data and a description of the situation before any work starts.

Report a breakdown Call our service team+48 669 222 682

Remote diagnostics
On-site service
Support for many control systems

Request a call from our service team

Describe the machine and the symptoms. We agree the scope before work starts.

We work with cutting heads and control systems from

Service for laser cutters
CNC machine service
Industrial automation
Compressor service
Printing for industry

Pomiary w szafie sterowniczej wycinarki laserowej

Data firstmodel, scope and available documentation

The situation

You need nozzles, optics and parts that wear during normal operation.

For maintenance, the technical scope of work matters. The person responsible for production needs to know what can be planned and what the next steps are.

When you submit a request, give the machine model, how it currently works and the result you expect. Gather any photos and documentation you have. This lets us determine what work and materials are needed.

Report a breakdown

Service scope

What we do, typical situations and what you get

What we do

Identifying parts by model
Nozzle selection
Optical components
Checking part compatibility
Confirmation of availability and lead time

When to contact us

You need nozzles, optics and parts that wear during normal operation.
Planned change in how the machine operates
Need to agree further action

What you get

Information on the cause and scope of work
Scope presented before work begins
Description of the work carried out
Recommendations for further use
One contact throughout the job

What you get

The right part first time

Identification by model and head

We match nozzles, lenses and windows to the specific cutting head, not just to the machine manufacturer's name.

Compatibility confirmed before ordering

We check the dimensions and specifications of parts before the order is placed.

Availability and lead time information

You know straight away when the part will arrive and can plan the replacement around production.

How we work together

How the work is carried out

Reporting the problem
You send us the machine model, symptoms and error code via the form or by phone.
Initial assessment
We assess whether the problem can be solved remotely and what further data is needed.
Diagnosis and scope of work
We identify the cause, the recommended action and the parts to be repaired or replaced.
Execution and testing
We carry out the work and check the machine before handing it back to production.
Machine handover and recommendations
We describe what was done and what is worth planning to reduce further downtime.

Knowledge base